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Our customer support team is here to help. You can contact us via email, phone, or through our website's chat feature for any questions or assistance you may need.

Saunas are custom delivered by our specialist removalists who will call you to schedule a delivery time. Tracking numbers are not provided with these deliveries, however you can contact us directly for an update and we will be able to help you. For ice baths and other large items shipped via TNT, you’ll receive a tracking number in your shipping confirmation email. If you don’t receive a tracking number, your item
will generally be delivered within 7-10 days.Â